Assisted reality and augmented reality: success stories and practical examples

Augmented reality (AR) and assisted reality (AR) are two rapidly evolving technologies that are revolutionizing several industries.

Let’s look in detail at how they improve work efficiency, with some practical examples and the benefits they can offer companies.

Assisted reality: improving work efficiency with real-time contextual instructions

The
assisted reality
is a form of technology that enables users to view contextual information or instructions directly in their field of vision in real time.

According to a study published in the Harvard Business Review*, the use of assisted reality can increase productivity by up to 35 percent in the manufacturing and utilities sectors.

In the same document it states that: “Xerox uses AR to connect remote technical experts directly with customers. This has increased by 76 percent the speed at which customers resolve technical issues without any on-site help, reducing travel costs for Xerox and minimizing downtime for customers. Perhaps not surprisingly, Xerox has seen its customer satisfaction rates rise to 95 percent.”

A practical example of assisted reality is the use of smart glasses, by a technician in the field to receive step-by-step repair instructions without having to consult paper manuals or external devices and always being hands-free.

This technology improves work efficiency, reduces errors, and enables immediate remote support from qualified experts.

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Examples of assisted reality adoption: automotive industry and logistics with Volkswagen and DHL

To better understand the impact of these technologies, we can look at examples of companies that have successfully adopted them. The automobile company Volkswagen* has introduced the use of AR glasses in its production processes to make work more efficient.

Operators wear the glasses to view assembly instructions directly in their field of vision, thus reducing training time and improving accuracy in production.

Similarly, logistics company DHL implemented assisted reality to simplify picking and shipping operations, providing operators with real-time information on the location of items to be picked and the most efficient routes within warehouses. AR helped improve the process by 25 percent. *

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Augmented reality: superimposing virtual elements on the real world for an immersive experience

Augmented reality is a technology that superimposes virtual elements on the real world, creating an immersive and interactive experience.

Smartphones have become a common tool for experiencing augmented reality, with applications allowing users to visualize virtual objects in their real environment.

Examples of augmented reality: application of furniture, education and real estate sectors

One practical example of augmented reality involves furniture, with applications that allow users to virtually place furniture and objects in their home to see how they fit in with existing decor.

In addition, augmented reality is finding application in areas such as education, vocational training and real estate, offering an innovative way to learn, practice and visualize complex information.

In conclusion, assisted reality and augmented reality are transforming several industries, improving productivity, reducing errors and providing immersive experiences.

Companies that adopt these technologies can benefit from optimizing operational processes, accelerating training and increasing efficiency.

With the ongoing technological advancement, the future of assisted and augmented reality devices looks promising and offers unlimited opportunities to improve business performance and enrich the user experience.

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7 Benefits of assisted and augmented reality for work

Augmented reality and assisted reality are important tools for virtually all areas of work because they improve accuracy, efficiency and safety in the workplace.

Leveraging these tools can provide a significant advantage to companies in all sectors such that business productivity, efficiency and profitability can be improved.

Listed below are 7 of the main benefits that AR and RA can offer companies.

Improved operational efficiency. Assisted reality technologies allow operators to access real-time information and instructions directly in their field of view. This eliminates the need to consult manuals or external devices, reducing search time and improving the overall efficiency of operations.

Reduction of errors. Displaying detailed instructions and contextual support through assisted reality reduces the risk of human error. Operators can perform complex tasks more accurately, thus reducing production or service errors.

Advanced training. RA offers a unique opportunity to provide hands-on, interactive training. Practitioners can learn new skills and procedures directly in the field, guided by visual and auditory instructions that enhance learning and memorization.

Remote support. Assisted reality allows operators to receive immediate and remote support from qualified experts. Through real-time video and image sharing, experts can provide assistance and solve problems without having to be physically present at the workplace.

Process optimization. Assisted reality and augmented reality technologies enable analysis and optimization of business processes. Using real-time data and analytics can help detect inefficiencies, identify areas for improvement, and optimize operations.

Engaging user experiences. RA offers engaging and personalized user experiences. Companies can use it to create interactive applications and tools that engage customers, thereby enhancing the shopping experience and brand interaction.

Innovation and differentiation. The use of AR and RA can position companies as innovative and at the forefront of their industry. This can improve brand reputation, attract new customers and differentiate from competitors.

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In conclusion, assisted and augmented reality offer a wide range of benefits to companies. The use of these technologies can improve operational efficiency, reduce errors, provide advanced training, streamline processes, and deliver engaging user experiences.

Companies that equip themselves with these innovative technologies can gain a competitive advantage, increase productivity, and improve their overall performance.

Fastbrain and Technological Innovation: the challenges we face

Every day we are faced with new challenges, with areas such as Assisted Reality and Augmented Reality, Wearable Device, Worker Safety, and we are dealing with many devices designed to speed up the transition to Industry 4.0 for all industries:

From Energy and Utilities, to Petroleum, Gas, Chemical, Food and Beverage, Construction, Mining, Transportation and Logistics, Automotive, Aerospace, Telecommunications, and Manufacturing. There is no limit to technological innovation.

Just think, for example, of tools capable of communicating with technical support through real-time video sharing, thus obtaining remote support on failed or defective machinery.

Or to Virtual Tours, useful for real estate agencies, architects, engineers and the entire Industry 4.0 sector. Assisted reality can help even small companies increase efficiency and profitability.

References:

• https://hbr.org/2017/11/why-every-organization-needs-an-augmented-reality-strategy * *
• https://www.volkswagenag.com/en/news/2020/12/Audi-is-using-augmented-reality-to-increase-efficiency-in-logistics-planning.html
• https://www.dhl.com/global-en/delivered/digitalization/dhl-successfully-tests-augmented-reality-application-in-warehouse.html