OKI Technical Support

Fastbrain Engineering Srl is an official OKI partner and Authorized Service Center.

We are the only authorized center for Piedmont and Aosta Valley, thanks to the many years of experience of Antonio Robbe, a member of the Team as an OKI Technical Specialist.

This collaboration reinforces the company’s role as a primary player in the provision of technology services, including both the sale of professional products and targeted support aimed at individuals, small and medium-sized businesses and the Public Administration.

Read frequently asked questions

Our OKI technical support service is dedicated to customers with OKI printers.

For warranty, rental, or out-of-warranty devices, you can contact 06/83364625, which links to the national service center in charge of managing and sorting the technical interventions to be carried out.


We respond to your every need. Contact us now!

WHEN AND WHY TO RELY ON FASTBRAIN

Our Team of Specialized Technicians is always available to solve any technical need. You can contact us for concerns about device operation, to deal with sudden slowdowns or malfunctions, or to request data recovery from failed hard drives or work on printers and other devices.

Fastbrain also offers support for specific technical needs, providing spare parts and consumables for OKI printers, including those that are leased or out of warranty.

HOW FASTBRAIN ASSISTANCE WORKS

Is your device still under warranty?

Call 06.83364625 to contact OKI Technical Support who will send us an intake report.

Is your device NO longer under warranty?

You can contact us by whatever system you prefer:

    • Fill out the contact form found on our website.
    • Write to us at [email protected], briefly describing the breakdown or service required and providing your telephone contact information so that our technicians can contact you.
    • Call us directly at 011.0376054

Service can be performed at our workshop located at 132 Cascinotto Road in Turin, Italy, or directly at your location or home.

Costs and intervention time

The time and cost of service depends on the nature and extent of the intervention. After a thorough analysis, we will prepare a detailed estimate, which will include labor costs and those for any necessary parts replacement.

Fastbrain technician for OKI

Antonio Robbe, who graduated as an electronics technician in 1986, started his professional career as an electrician, developing a solid technical foundation.

In the years that followed, he specialized in the computer industry working in one of Turin’s most renowned labs, where he gained extensive experience in multi-brand printer and notebook repair. An avid soccer fan, lover of music and good food, Antonio brings with him a mix of technical expertise and personal passion.

SKILLS

  • Diagnostics and troubleshooting;
  • Repair of PCs, notebooks, and printers;
  • Installation and configuration of personal computers.
ASK FOR ASSISTANCE

We respond to your every need. Contact us now!

WHY CHOOSE FASTBRAIN

Fastbrain Engineering Srl: Your Trusted Technology Partner

We specialize in providing customized IT technical support services for businesses. We offer customized solutions for purchase and operational rental, accompanying our clients with pre- and post-sales support.

As a solution provider, we stand out for our expertise in the areas of cybersecurity, systems support, and hardware technical support. We are the ideal partner for companies seeking reliable support in managing and protecting their IT systems. Our approach is based on a mix of cutting-edge technologies and a focus on specific customer needs.

Through collaboration with leading brands and our many years of experience, we are able to offer innovative solutions and high-quality technological products. Rely on Us for comprehensive advice and technical service that always lives up to your expectations.

Info: [email protected] | Tel 011.0376.054

F.A.Q. (FREQUENTLY ASKED QUESTIONS)

The assistance procedure is activated in one of two ways:

  • Is your device still under warranty?

Call the
06.83364625
 to contact OKI’s technical support department, which will send us a take-charge report.

  • Is your device NO longer under warranty?

Choose the most convenient system with which to contact us:

    • Fill out the
      contact form
    • #formWrite us at.
      [email protected]
      , briefly describing the type of fault or maintenance service to be requested, along with telephone contact information, so that our technicians can contact you.
    • Call us at
      011.0376054

Costs and time vary depending on the type of surgery. Generally an estimate is prepared with the work to be done and possibly the components to be replaced.

We provide technical support for monochrome laser printers, color laser printers, and dot matrix printers.

Service can be performed at our workshop, located at 132 Cascinotto Road in Turin, Italy, or at your location or home.

Prevention is better than cure…sometimes constant monitoring of IT products can help prevent serious damage.

This is also why we advise our customers to have a semi-annual check-up to check the health of IT products.
Doing things on your own can be done but often combines worse damage. Rely on experienced technicians.

 

 


We respond to your every need. Contact us now!