OKI Technical Support

OKI joins Fastbrain’s business partnerships.

The company thus becomes an
authorized service center for Piedmont and Aosta Valley.
, thanks to the activity developed for years by
Antonio Robbe
, a member of the Fastbrain Engineering team as a Specialized Technician and Commercial Companies.

By virtue of this new collaboration, the company is able to further strengthen its status as a primary player in the field of providing specialized technology services, which include not only the professional supply of products and solutions but also thetargeted assistance, from which the Private individuals, small and medium-sized enterprises and public administration entities.

Read frequently asked questions

The support service offered by Fastbrain is dedicated to
customers in possession of an OKI printer
.

For devices still
covered by warranty
,
rental
 o
out-of-warranty
, customers can
call 06/83364625
, which will put them in touch with the service center that manages and sorts nationwide the work to be done.


WHEN AND WHY TO RELY ON FASTBRAIN

Fastbrain support is available for any technical needs. Specifically, you can contact us whenever you have doubts about the operation of a device or have noticed sudden slowdowns or malfunctions of any kind. In addition, you can request data recovery from failed hard drives or an intervention to fix any problem with a printer or other device.

In addition, Fastbrain is also able to assist customers with specific technical needs by providing
spare parts
 e
consumables
 for OKI printers, even those that are leased or no longer enjoy the coverage offered by the warranty.

HOW FASTBRAIN ASSISTANCE WORKS

Is your device still under warranty?

Call 06.83364625 to contact OKI Technical Support who will send us an intake report.

Is your device NO longer under warranty?

Choose the most convenient system with which to contact us:

  • Fill out the
    contact form
  • Write to us at.
    assistenza@fastbrain.it
    , briefly describing the type of fault or maintenance service to be requested, along with telephone contact information, so that our technicians can contact you.
  • Call us at
    011.0376054

Service can be performed at our workshop, located at 132 Cascinotto Road in Turin, Italy, or at your location or home.

As for the cost and time of implementing the intervention, it depends on the nature and extent of the intervention. The practice is to prepare an estimate, including the cost of intervention and the cost of any replacement of one or more components.

Fastbrain technician for OKI

Antonio Robbe began working as an electrician the year after graduating from the Electronics Appraiser’s Degree in 1986.

Later, he entered the computer industry permanently at one of Turin’s best-known labs specializing in multi-brand printer and notebook repair. Passionate and fan of soccer, music and good food.

SKILLS

  • Diagnostics (troubleshooting);
  • Repairs on PCs, notebooks, and printers;
  • Installation and configuration of personal computers.
ASK FOR ASSISTANCE

WHY CHOOSE FASTBRAIN

Fastbrain Engineering S.r.l. Certified Partner of leading technology players, including Brother, Lenovo, Synology, offers customized purchasing solutions tailored to the needs of professionals. It offers, in addition, pre- and post-sales support, including operational rental.

We are a central player in ICT wholesale distribution and a major player throughout the country in the IT and technology product distribution market. A key feature and competitive advantage is the selection of top brands and leading products in the most popular product categories.

Info: assistenza@fastbrain.it | Tel 011.0376.054

F.A.Q. (FREQUENTLY ASKED QUESTIONS)

The assistance procedure is activated in one of two ways:

  • Is your device still under warranty?

Call the
06.83364625
 to contact OKI’s technical support department, which will send us a take-charge report.

  • Is your device NO longer under warranty?

Choose the most convenient system with which to contact us:

    • Fill out the
      contact form
    • #formWrite us at.
      assistenza@fastbrain.it
      , briefly describing the type of fault or maintenance service to be requested, along with telephone contact information, so that our technicians can contact you.
    • Call us at
      011.0376054

Costs and time vary depending on the type of surgery. Generally an estimate is prepared with the work to be done and possibly the components to be replaced.

We provide technical support for monochrome laser printers, color laser printers, and dot matrix printers.

Service can be performed at our workshop, located at 132 Cascinotto Road in Turin, Italy, or at your location or home.

Prevention is better than cure…sometimes constant monitoring of IT products can help prevent serious damage.

This is also why we advise our customers to have a semi-annual check-up to check the health of IT products.
Doing things on your own can be done but often combines worse damage. Rely on experienced technicians.