By obtaining ISO 9001 certification for the activity of Marketing and support of computer products. System support services, Fastbrain adds a new milestone that attests to its commitment to business excellence.
A path characterized by careful optimization of internal and external processes to ensure high efficiency and constant performance improvement, based on meeting the expectations of all parties in the field.
Sommario
Who is Fastbrain
Fastbrain has been a central player in ICT wholesale distribution since 2006 as well as a System Integrator and technology consultant of reference in the territory for Companies such as RealWear®, of which it is a Gold Partner in Italy. It is, in addition, a Certified Partner of leading Technology Players.
The Company has always anchored itself on three fundamental assets: reliability, trust and transparency, focusing on the quality of internal and external dynamics with constant and thorough audits.
“Today all this has led to recognition that, without catching us unprepared, has made us even more proud of our work, spurring us to do even better, even more.” Alberto Montabone, Founder & CEO of Fastbrain Engeneering S.r.l.
What is ISO 9001
ISO 9001 is an internationally recognized quality management standard (QMS). Its goal is the alignment and maintenance of business procedures and behaviors to the required high standards.
Last updated in 2015, it is now called ISO 9001:2015 and enshrines and certifies a commitment to achieving “results that adequately meet the needs, expectations and requirements of all stakeholders.” *
In addition to the internal organization, benefiting from the dynamics that lead a company like Fastbrain to achieve a quality standard like ISO 9001 is the entire management and production chain.
“ISO 9001 is an international recognition of our quality management practices, synonymous with a corporate structure based on excellence and professionalism. For us, it means ensuring the highest standards in all phases of our business, thus offering our clients the peace of mind that they are working with a company that is reliable and of the highest quality.”
Says Alberto Montabone, “From suppliers to partners to the end customer, we have witnessed the strengthening of corporate credibility over time, thanks to all the components and forces in the field.”
“Today,” Montabone continues, “to obtain ISO 9001 quality certification, it is necessary to improve the company’s production and communication activities, identifying weak points until they are brought up to the highest level of efficiency; continuous audits are required, and it can often take years before being recognized as eligible.”
“In just a few months Fastbrain has achieved the required standards, focusing on the natural corporate DNA consisting of optimization of internal and external business processes and based on efficient and effective communication and production dynamics geared toward the entire network of employees, partners and customers.”
The certification process
Quality indicators considered in the certification process include:
Business goals and outcomes to systematic management; meeting customer and stakeholder expectations; continuous performance improvement to response to change.
At the heart of it all isincreasing customer confidence, with effective and brilliant complaint resolution through guidelines that provide a comprehensive and efficient overview.
How did we achieve ISO 9001 certification?
Achieving ISO 9001 requires strengthening the company’s quality system from leadership to planning to field resources to operations and performance evaluation.
Nothing was left to chance, and every issue was approached with the utmost competence, awareness, communication, and documented information.
The entire management network is designed for the achievement of quality objectives set periodically and marked by a logic of permanent improvement.
“Obtaining ISO 9001 has essentially enshrined and certified work that Fastbrain has been undertaking for years.”
Concludes Montabone, “This has increased, if possible, even more the sense of responsibility and the desire to offer an increasingly high quality of service to employees and customers, a factor that today, in our opinion, really makes the difference between the different production and economic realities in the area.”
Contact one of our experts for free
About Fastbrain and why to choose it
We are Certified Partners of leading Technology Players, offering customized solutions, pre-sales and after-sales support and operational rental included.
As a RealWear Gold Partner, we offer state-of-the-art assisted reality solutions designed to connect and collaborate with experts remotely, track digital workflows, visualize IoT data, and more.
Safely reduce downtime, improve quality and employee productivity, while realizing a significant return on investment.
Discover all the benefits of intelligent assisted reality for your Company.
Info:
info@fastbrain.it
| Tel 011.0376.054
Resources:
*Sources: https://www.iso.org/standard/62085.html
